Terms & Conditions
Effective Date: 24 September 2025
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the website redlineofficechairs.co.za and any orders you place through it. By using or accessing our site, you agree to these Terms as updated from time to time.
2. Definitions
- “We / us / our” refers to Redline Office Chairs.
- “You / your” refers to the user, customer or visitor.
- “Products” are items offered for sale on our site (e.g. office chairs).
- “Order” means your request to purchase Products via our website.
3. Orders & Acceptance
3.1 Order placement
When you place an order, you are making an offer to purchase the selected Products.
3.2 Order confirmation
We will send you an order confirmation email. This confirmation does not constitute acceptance of your order.
3.3 Acceptance & contract formation
We reserve the right to accept or reject your order. Your order is accepted, and the contract formed, only when we dispatch the Products.
4. Pricing & Payment
4.1 Pricing
All prices listed on the site are in South African Rand (ZAR) and include VAT, unless stated otherwise. We may change prices at any time without notice.
4.2 Payment methods
We offer payment via available payment gateways (e.g. Payfast). You must pay for your Order in full before dispatch unless otherwise agreed.
4.3 Payment failure
If payment fails, we may cancel the order or withhold dispatch until payment is resolved.
5. Shipping & Delivery
5.1 Shipping methods & costs
We deliver via our preferred courier services. Shipping costs are calculated at checkout and you are responsible for them unless otherwise stated.
5.2 Delivery time
We aim to dispatch within the timeframe indicated on the product page. Delivery times are estimates and not guaranteed.
5.3 Risk & title
Risk in the Products passes to you on delivery. Ownership / title transfers only once we have received full payment.
6. Returns, Refunds & Exchanges
Please refer to our Return Policy for full details on how to return goods, refunds, exchanges, and the process involved.
7. Warranties & Liability
7.1 Warranty
We warrant that Products will be free of defects in materials and workmanship for the period stated in the product listing (if any).
7.2 Limitation of liability
To the extent permitted by law, Redline Office Chairs will not be liable for indirect, special or consequential losses arising from or related to your use of the Products or website.
8. Intellectual Property
All content on the site (text, images, logos, designs) is owned by or licensed to Redline Office Chairs. You may not reproduce or use it without our permission.
9. Privacy & Cookies
Your use of our site is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.
10. Changes to Terms
We may revise these Terms at any time. The version posted on the website as of the time you place an Order is the one that applies to you.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of South Africa. Any disputes arising in respect of them shall be submitted to the competent courts of South Africa.
12. Contact
If you have any questions or concerns regarding these Terms, please contact us via our Contact Page.