More About Redline..

What is the Difference Between Ergonomic & Orthopedic Office Chairs?

Ergonomic Chairs are used to prevent strain injuries from long hours of sitting. Orthopedic Chairs are recommended for users with pre-existing back ailments or injuries and are intended to treat pain/reduce discomfort when seated.

Technically, any chair with adjustable features is “ergonomic.” Our Ergonomic Chairs include seat height, backrest height & tilt, adjustable lumbar support, seat slide (depth) and adjustable armrests.

Orthopedic Chairs include these adjustments and add specialised functions such as seat-tilt adjustment, allowing the operator to set the angle that provides the most pain relief (legs, hips or lumbar). Everyone’s body is unique, so we carry a wide range for all shapes and sizes.

In short: both offer multiple adjustments; Orthopedic models are more adjustable with specialised functions. View our office chairs.

What payment methods does Redline accept?

We accept EFT transfers, cash deposits, card payments at the showroom, and secure online card payments via Payfast. Orders are processed upon receipt of full payment. We do not offer 30-day accounts or accept 50% deposits. Once full payment is received, we issue your Tax Invoice and Order Confirmation.

Can I order office chairs online?

Yes. Order via our e-commerce store Office Chairs Direct. If you don’t find what you need on officechairsdirect.co.za, let us know and we’ll resolve it asap.

Can I view and test drive chairs before I buy?

Yes. Unlike most online-only stores, Redline has a fully stocked showroom with most models on our website. We encourage visits Monday–Friday (closed weekends). You can purchase off the floor for same-day collection.

No appointment is required, but calling ahead helps us prepare. The showroom is in Edenvale, Johannesburg (find us via Google Maps). For bookings: 011 609 9605.

Any advice before buying? (Avoiding “too cheap” deals)

Some new suppliers advertise very low prices and long guarantees (e.g., “24-hour delivery” and “5-year guarantee”) that may not be honoured by manufacturers. If the company closes, you lose after-sales support and warranty service.

We’ve seen chairs sold with a “5-year guarantee” when the manufacturer/importer only offers 2–3 years. When the true term ends, support stops.

Redline Office Chairs has traded through multiple cycles and maintains a 4.9/5 Google rating. We promote tried-and-tested office chairs and provide the after-sales support you expect.

Which guarantees apply to your chairs?

Manufacturer guarantees typically range from 1–10 years depending on the model. We only promote chairs backed by authentic guarantees and ensure ongoing after-sales support for our customers.

Who are Seats Ahead and Chair Express, and how do they partner with Redline?

We’ve partnered with Seats Ahead for 15+ years to offer a wide selection of high-quality office chairs at competitive prices. Seats Ahead supports Redline’s manufacturing process, tailoring chairs to unique designs and configurations for optimal comfort and support.

Seats Ahead includes two entities: Chair Express and Furniko. Chair Express specialises in high-quality imported ranges selected for South African conditions and also offers exclusive products such as:

We reject low-quality imports that look good in photos but fail in daily use. Our focus is durable products and reliable service.

What is Redline’s partnership with Karo Manufacturing?

Redline partners with Karo Manufacturing to supply high-quality ergonomic seating at unbeatable prices. For over a decade we’ve worked together to deliver easy payment, fast delivery and excellent after-sales service.

As noted by Karo in 2024: “Redline Office Chairs: Your Comfort Command Center with Nationwide Support… they deliver nationwide and offer exceptional customer support and reliable warranty.” Read more: View Online Article.

Order Karo Chairs from Redline at the best prices in South Africa. Contact us for details.

Information to Consider When Selecting Your Chair

With over 300 chairs to choose from, selecting the right one can feel overwhelming. An office chair is an investment — we’re here to assist. To help us recommend the best fit, please email answers to the questions below.

  • Mesh or upholstered backrest? Full upholstery or mesh back?
  • Your height (m)
  • Your weight (kg)
  • Ailments, injuries, medical procedures (past or current)
  • Static vs dynamic sitting? Fixed backrest position or free-flow/unlocked?
  • Armrests: fixed, adjustable or none?
  • Upholstery requirement: fabric or leather?
  • Approximate budget (we’ll recommend within your range; we work with multiple factories/importers to maximise value)
  • Lead time: how soon do you need the chair, and can you wait for model lead times?
  • Guarantee importance: our chairs carry 1–10 year guarantees depending on model
  • Boxed/unassembled for shipping? Many models available flat-packed for export or special shipping.
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